Matrix Breaker
Account Deletion Procedure
We prioritize your privacy and control over your data. Before you proceed, here's how the deletion process
works:
Privacy policy
Delete Account
How the Process Works
- Initiating Deletion: Start the deletion process from your profile page within the app.
or on this page by clicking on the delete button account avoe.
You'll be prompted to confirm, as this action is irreversible.
- Security Confirmation: For your safety, re-authentication is required to confirm you
are the account owner. You will be asked to input your password for this step.
- Data Erasure: After confirming your identity, the system will remove all data related
to your account. This includes your personal info, challenges, badges, and
other user-generated content. Deletion is final and irreversible.
- Account Removal: Upon completion of data erasure, your account will be removed from our
authentication system, thus revoking your access to the app.
- Error Handling: Should any issues occur, you'll be alerted via an in-app message. You
can either retry or reach out to support.
Data Privacy Compliance
Our deletion process complies with data privacy laws, ensuring you have full control over your information.
All deletions are final, ensuring complete data removal.